Communication skills are competences that will used by giving and receiving different kind of information. These skills include listening, speaking, observing and empathizing. Proper communication can significantly increase productivity and reduce lack of understanding, which cause conflicts and frustrations. This course enables students to develop and enhance their communication skills using different listening techniques, conversation and nonverbal strategies.
What we offer:
- Meaningful Communication
- Intentional Conversations
- Communication in management
- Giving Feedback
- Receiving Feedback
- Cultural Communication
- Resolving conflicts
- Action planning
- Holding challenging conversations
- Dealing with challenging people and situations